Privacy Policy
Last Updated: September 2026
At Albany Mold Remediation, we respect your privacy and are committed to protecting the information you provide when using our website and contacting us about our mold inspection, removal, and remediation services.
This Privacy Policy explains what information we may collect, how we use it, and how we protect it.
Information We Collect
When you contact us through our website, request an estimate, or submit an enquiry, we may collect information such as:
- Your name
- Phone number
- Email address
- Property address
- Property type
- Details about your mold or moisture problem
- Any other information you voluntarily provide through our forms
We may also collect basic technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information.
How We Use Your Information
We may use the information you provide to:
- Respond to your enquiries and requests
- Contact you about a requested estimate or service
- Understand the mold or moisture issue you describe
- Provide and coordinate our services
- Improve our website and user experience
- Maintain website security and prevent misuse
- Comply with applicable legal requirements
We do not use information submitted through our contact forms for purposes unrelated to your enquiry unless permitted or required by law.
How We Share Your Information
We may share your information with trusted service providers when necessary to operate our website, process enquiries, communicate with you, or provide requested services.
We may also disclose information when required by law, legal process, or to protect our rights, website, customers, or others.
We do not sell your personal information.
Website Forms
Information submitted through our website forms is used to respond to your request. Please avoid submitting unnecessary sensitive or confidential information through a general contact form.
Cookies and Website Analytics
Our website may use cookies and similar technologies to improve functionality, understand website usage, and measure website performance.
Third-party analytics or website services may also collect information about how visitors interact with our website. These services may use cookies or similar technologies according to their own privacy policies.
Third-Party Services
Our website may use third-party services for functions such as website hosting, analytics, form processing, security, or other website operations. These providers may process information as necessary to provide their services.
We encourage users to review the privacy policies of third-party services where applicable.
Data Security
We take reasonable measures to protect information submitted through our website against unauthorised access, misuse, loss, or disclosure. However, no website or method of transmitting information over the internet can be guaranteed to be completely secure.
How Long We Keep Information
We retain personal information for as long as reasonably necessary to respond to enquiries, provide services, maintain appropriate business records, resolve disputes, meet legal obligations, and operate our business.
Your Privacy Choices
You may contact us if you would like to:
- Ask what personal information we hold about you
- Request correction of inaccurate information
- Ask about the use of your information
- Request deletion where applicable
- Withdraw consent where processing is based on consent
Some requests may be subject to applicable legal or record-keeping requirements.
Children’s Privacy
Our website and services are not directed at children for the purpose of collecting personal information. We do not knowingly collect personal information from children through our website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, or legal requirements. Any updates will be published on this page with a revised Last Updated date.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us through our website.
Albany Mold Remediation
Albany, NY
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